United Way of Southwest Alabama is gathering information about community resources for Hurricane Zeta relief and recovery. We are updating this page as new resources become available.
United Way of Southwest Alabama is gathering information about community resources for Hurricane Zeta relief and recovery. We are updating this page as new resources become available.
Call or text the United Way 2-1-1 Health and Human Services Referral Hotline at 888-421-1266. United Way 211 is the quickest and most comprehensive way to connect with the services and assistance available to our community. When you dial or text, you will be connected with a 2-1-1 operator. Tell the operator about your situation, give them your address/zip code, and they will give you some names/phone numbers for you to follow up with. It is not instantaneous, and call volume is higher than usual, so please remind people to be patient.
NOTE: This is not a direct-service number like Southern Baptist or Crisis Clean Up, this is a referral system to help people find resources:
Storm Damage Assistance
Hurricane Zeta Home Cleanup: 251.239.5775
If you need assistance with damage from Hurricane Zeta, call the number above and ask for help. Crisis Cleanup will connect you with volunteers from local relief organizations, community groups, and faith communities who may be able to assist with:
All services are free, but service is not guaranteed due to the overwhelming need. The hotline will remain open through November 13, 2020.
Note: Crisis Cleanup CANNOT assist with social services such as food, clothing, shelter, insurance, or questions about FEMA registration. Volunteers work free of charge and provide the tools and equipment necessary to complete the work.
Southern Baptist Disaster Relief Command Center: 251.275.5257 or 334.462.2075
If you need assistance with damage from Hurricane Zeta, call the number above and ask for help. Southern Baptist Disaster Relief volunteers may be able to assist with:
All services are free, but service is not guaranteed due to the overwhelming need.
Note: Southern Baptist Disaster Relief CANNOT assist with social services such as food, clothing, shelter, insurance, or questions about FEMA registration. Rental properties are excluded, unless approved by assessors.
Food Distributions
A warming station will be available tonight at Grove Hill Baptist Church.
Charging Stations
Individuals should bring their own charging cord and adaptors. They will provide the hubs from 12-4pm during business hours.
Showers/laundry available in Washington County:
Water and tarps available today at the following locations and times
United Way Volunteer Connect has a variety of volunteer needs for individuals and groups to help with Hurricane Zeta response efforts. To find a volunteer opportunity, visit https://volunteer.uwswa.org
Due to the county wide damage, UWSWA is supporting Clarke County during Hurricane Zeta Recovery. We are opened a Volunteer Reception Center (VRC) at the UWSWA office (118 Clark Street, Grove Hill 36451) from 8 a.m.- 2 p.m. Volunteers interested in helping with the clean up, register in person and received an assignment in the area.
Note: Volunteers should be dressed appropriately for disaster work. Long pants and closed toed shoes are required. We recommend having eye protection, gloves, sunscreen and water as well.
Volunteers interested in working at the VRC, visit https://volunteer.uwswa.org/need/detail/?need_id=550547
Amazon Smile
You can help in Hurricane Relief while social distancing. Shop for items on the Hurricane Relief Wish List on Amazon Smile and help our agencies provide your donated items to their clients.
Publix donated $20,000 to Hurricane Disaster Relief.
Individual Hurricane Relief Donors
School Closings
FEMA News Release – December 14, 2020
Hurricane Zeta Survivors in Clarke, Dallas, Marengo, Mobile, Perry, Washington and Wilcox Counties Can Apply for FEMA Disaster Assistance
MONTGOMERY, Ala. – Homeowners and renters who suffered damage from Hurricane Zeta in Clarke, Dallas, Marengo, Mobile, Perry, Washington and Wilcox counties can apply to FEMA for federal disaster assistance as soon as possible. Survivors may be eligible to receive assistance for uninsured and underinsured damage and losses resulting from the hurricane.
The counties were designated eligible for FEMA’s Individual Assistance program under the Major Disaster Declaration signed by President Trump on Dec. 10, 2020, for damage and losses from Hurricane Zeta that occurred Oct. 28-29, 2020.
If you have a homeowner’s insurance policy, file your insurance claim immediately. The faster you file, the faster your recovery can begin.
You can register for FEMA disaster assistance online by visiting DisasterAssistance.gov or by calling 800-621-3362. Persons who are deaf, hard of hearing, or have a speech disability and use a TTY may call 800-462-7585. Multilingual operators are available. Lines are open daily from 7 a.m. to 10 p.m.
You will need to have the following available:
If you cannot return to your home, or you are unable to live in your home, visit DisasterAssistance.gov, or call 800-621-3362 (800-462-7585 TTY) to determine what federal, state, local, or voluntary agency assistance may be available to you.
If you can return to your home and it is safe, has working power, water, and sewer or septic service, visit DisasterAssistance.gov to determine if state, voluntary and local organizations in your community can address any unmet needs.
“We appreciate the federal support for disaster recovery in Alabama and will work closely with our local and federal partners to help Alabamians recover from the storm,” said Alabama Emergency Management Agency Director Brian Hastings.
Disaster assistance may provide temporary help and a place to stay while you build your own recovery plan. Although the federal government cannot make you whole, it may be able to help your recovery move forward by providing grants for basic repairs to make your home safe, accessible and secure. FEMA is unable to duplicate insurance payments. However, those without insurance, or those who may be underinsured, may still receive help after their insurance claims have been settled.
“We’re working closely with Alabama EMA and voluntary agencies to get survivors the help they need,” said Allan Jarvis, FEMA’s Federal Coordinating Officer in Alabama.
Long-term, low-interest disaster loans from the U.S. Small Business Administration (SBA) are available to cover losses not fully compensated by insurance and sources.
If referred, applicants may apply online using the Electronic Loan Application (ELA) via the SBA’s secure website at DisasterLoan.sba.gov or by calling the SBA Customer Service Center at 800-659-2955 (800-877-8339 for the deaf and hard-of-hearing) or by sending an e-mail to disastercustomerservice@sba.gov.
Federal funding is also available to the state, tribal and local governments and certain private nonprofit organizations on a cost-sharing basis for emergency work and the repair or replacement of facilities damaged by Hurricane Zeta in Autauga, Butler, Cherokee, Chilton, Choctaw, Clarke, Clay, Coosa, Dallas, Elmore, Hale, Marengo, Mobile, Monroe, Perry, Randolph, Talladega, Washington and Wilcox counties.
FEMA Disaster Assistance can help support your recovery from a major disaster. To apply for disaster assistance or for more information on the types of assistance available, TBA
Not sure if you are in an area declared for disaster assistance?
Visit disasterassistance.gov and enter your address to find out if your area is declared for Individual Assistance.
Our disaster assistance partners can provide help with immediate needs FEMA is not authorized to provide.
Emergency Medical Assistance: Please dial 9-1-1.
Immediate Needs: Contact your local emergency management agency for help or referral to trusted disaster assistance partners serving your area. The FEMA Helpline (1-800-621-3362 / TTY (800) 462-7585) may be able to provide additional referrals.
There is also support for individuals with disabilities, or access and functional needs.
Type of Assistance FEMA Provides
Home/Primary Residence: They provide housing assistance to individuals and families who have lost their homes as a result of a presidentially-declared disaster. If you are a renter or homeowner you may qualify for assistance. By law, FEMA assistance cannot duplicate the assistance you receive from your insurance company, but you may receive assistance for items not covered by insurance. If your home was impacted by a major disaster we recommend that you apply for assistance.
Secondary Home: They do not offer assistance for your secondary home. Federal guidelines only allow us to provide housing assistance when your primary residence is impacted by a presidentially-declared disaster.
Business: They do not offer assistance for small businesses impacted by a presidentially-declared disaster. However, we do partner with the Small Business Administration (SBA), which offers low interest loans for business damages. Learn more about the business loan application process.
Other Needs Assistance: They offer disaster assistance for some of your other disaster-caused expenses including, medical and dental, child care, funeral and burial, essential household items, moving and storage, vehicle, and some clean-up items.
Housing Options
Rental Assistance: Offers temporary financial help so disaster survivors have somewhere to live while they make plans for permanent housing.
Transitional Sheltering Assistance: Pays room and tax costs at participating hotels for disaster survivors.
Home Repairs: Helps disaster survivors make basic repairs so that their homes are safe, sanitary and functional.
Direct Temporary Housing: Provides temporary travel trailers or manufactured housing units to eligible survivors
Other Needs
Assistance is available for necessary expenses and serious needs caused by the disaster. This includes:
Warning Status – You will have up to 12 months from the date you registered with FEMA to submit insurance information for review. We cannot provide money to individuals or households for losses already covered by insurance, but you do not need to wait to apply for FEMA assistance.
If you have not already contacted your insurance agent to file a claim, please do this as soon as possible. Failure to file a claim with your insurance company may affect your eligibility for assistance. After filing a claim, if any of the following situations occur, we may be able to provide some assistance:
Your insurance settlement is delayed. Delayed means a decision on your insurance settlement has been delayed longer than 30 days from the time you filed the claim. If a decision on your insurance settlement has been delayed, you will need to write a letter to FEMA explaining the circumstance. You should include documentation from the insurance company proving that you filed the claim. If you filed your claim over the telephone, you should include the claim number, the date when you applied, and the estimated time it will take to receive your settlement. Any help awarded to you by FEMA would be considered an advance and must be repaid to FEMA once an insurance settlement is received.
Your insurance settlement is insufficient to meet your disaster-caused needs. If you have received the maximum settlement from your insurance and still have an unmet disaster-caused need, you will need to write a letter to FEMA indicating your unmet need. You will also need to send in the claim settlement documentation from your insurance company for review.
You have exhausted the Additional Living Expenses provided by your insurance company. If you have received the maximum settlement from your insurance for Additional Living Expenses (Loss of Use) and still need help with your disaster-caused temporary housing need, write a letter to FEMA indicating why you continue to have a temporary housing need. You will also need to provide documentation to prove use of Additional Living Expenses from insurance, and a permanent housing plan.
You are unable to locate rental resources in your area. The FEMA Helpline (1-800-621-3362 / TTY (800) 462-7585) can provide you online resources so you can search for a rental unit.
What Happens During The Home Inspection?
After you have completed an application for assistance, an inspector from FEMA will need to visit your home to check disaster caused damages. If you need accommodation such as a sign-language interpreter, contact the FEMA Helpline (1-800-621-3362 / TTY (800) 462-7585) to request services during your inspection.
First, it’s important to ask inspectors for their FEMA identification so you protect yourself from scammers. Inspectors are contractors, not FEMA employees, but they will carry FEMA ID and they have passed a background check. Never give them credit card or bank account information — there is no fee charged for inspections and they do not collect this data.
The on-site home inspection generally takes anywhere from 10-40 minutes. A home inspection is needed to verify and assess the damages listed in your application. Inspectors will record damages, but do not make decisions on your assistance. Inspections will examine structural damage to your home, but are not designed to capture every detail of damage. The inspector may take some photos of your home to document damages. They will also assess damage to necessary items such as the furnace, water heater, washer, dryer, refrigerator, stove, and your utilities. Inspectors also gather information about other needs, such as lost or destroyed clothing, and damaged children’s items. You should identify all known damage and tell the inspector if you have a septic system or well. The inspector will not enter areas that are potentially unsafe.
When the inspector visits your home, someone 18 years of age or older who lived in the household prior to the disaster must be present. The inspector will ask to see:
Coping with Disaster – Free Resource for Kids
The American Red Cross has developed several free resources that adults can use with children to help them build resilience and cope with emergencies.
SBP Live Webinars for Hurricane Zeta Survivors – TBD
SBP Disaster Preparedness at Home – 20-Homeowners Resource Guide – Preparedness at Home
SBP Disaster Assistance Process – 20-Disaster Assistance with Covid-19-update
SBP Protect Against Contractor Fraud – 20-Protect Against Contractor Fraud
SBP Mold Remediation Guide – 20-Mold Remediation Guide
Small Business Disaster Resources
The US Chamber of Commerce Foundation, in partnership with UPS, developed Resilience in a Box. Resilience in a Box program is based on best practices and designed to educate business leaders on disaster preparedness and business resilience.
Click here for Coronovirus Resources
Click here for Hurricane Sally Information