Connect to a 2-1-1 Specialist

Help Starts Here

211 connects you to expert, caring help. Every call is completely confidential.

Call 2-1-1 or 888.421.1266 for help

At United Way of Southwest Alabama, we understand that accessing vital resources and services can be overwhelming. That’s why we’re proud to offer United Way 2-1-1, the region’s most comprehensive source of information and assistance for individuals and families in need.

Information & Assistance

I Need Help…

  • Basic needs

  • Physical & mental health

  • Employment support

  • Support for senior citizens

  • Support for children, youth and families

  • Veteran services

  • Disaster assistance

More About 2-1-1

Since its inception in 2007, United Way 2-1-1 has been the cornerstone of our commitment to serving our community. Through this helpline, individuals can access a wide range of health and human services, all in one convenient place. Whether it’s assistance with basic needs, support for physical and mental health concerns, employment support, and help for seniors, or resources for children, youth, and families, United Way 2-1-1 is here to help.

Our partnership with Lifelines Family Counseling further strengthens our ability to provide compassionate and effective assistance. Our locally based call specialists are trained to listen with empathy and provide personalized referrals tailored to each caller’s unique needs. And because we understand the importance of privacy and confidentiality, our services are always free and confidential.

Answering the Call (2022-23)

United Way 2-1-1 Statistics

  • Total Calls Received: 13,964

  • Choctaw County Calls: 47

  • Clarke County Calls: 217

  • Mobile County Calls: 9,760

  • Washington County Calls: 130

  • Referrals to service providers in Southwest Alabama: 27,985