United Way of Southwest Alabama / Uncategorized  / Coronavirus: United Way Response

Coronavirus: United Way Response

The health and safety of our community is our highest priority. We know you may have questions about what United Way of Southwest Alabama (UWSWA) is doing to keep our community healthy, how you can help should our community be directly impacted by this virus and what the implications will be to upcoming UWSWA events, meetings and programs. We are actively monitoring the novel coronavirus (COVID-19) updates from our local partners at the Mobile County Emergency Management Agency (MCEMA), city and county government partners, the Centers for Disease Control and Prevention (CDC) and Alabama Department of Public Health (ADPH) and will continue to respond based on the latest recommendations from our trusted local government, public health and medical professionals.

Currently, UWSWA is continuing to operate, but with limited hours and most of the staff will be working remotely. Meetings will move forward as scheduled. Teleconferencing will be made available as much as possible. We will send instructions on how to participate in the conference calls to each committee member through email.

For the comfort and safety of our guests and team members, we have enhanced our housekeeping protocols and increased the availability of hand sanitizers and disinfecting wipes throughout public spaces and private offices. However, we are also making every effort to limit traffic in and out of the office so please call before you attempt to visit.

Based on recommendations from authorities to avoid large public gatherings and for the safety of our volunteers and clients, we have decided to suspend tax preparation services at all United Way of Southwest Alabama locations effective Tuesday, March 17, 2020. All individuals with appointments will be contacted directly and notified of changes. We will not be taking new appointments until we resume services. Since we will no longer offer face to face tax preparation, as an alternative you can visit one of the sites below to prepare your own taxes for free.

 VITA volunteers are also offering Email support to taxpayers who use our software. We can answer questions about tax law topics and the software, so long as those questions fall within the scope of our training. Please send your questions to and we will respond as quickly as we can. If we are unable to answer your question, we will let you know.


We have decided to postpone the following events scheduled for this month:

  • UWSWA Campaign Video Shoot in Thomasville – March 19. New date TBD.
  • Clarke County Community Resource Fair and Agency Roundtable Discussion – March 20. New date TBD.
  • Day of Caring – April 24 – Rescheduled for May 22nd.
  • Project Blueprint – March through May. New dates TBD.

We have decided to conduct via conference call all meetings scheduled for this month:

 UWSWA Program Funding Workgroup – March 17 at 3:30PM

  • UWSWA Marketing Committee Meeting – March 18th at 1:30PM
  • UWSWA Executive & Finance Committee Meeting – March 19th at 10:30AM
  • 1st Round Interviews for Manager of Regional Development position – March 23rd – All Day

We understand this may be a stressful time. If you, or someone you know, needs assistance, United Way 211 is the quickest and most comprehensive way to connect with the services and assistance available to our community. Dial 2-1-1 (251.431.5111) from your phone or visit for more information.

We are continuing to monitor the situation closely and staying in regular contact with local agencies, our partners, health organizations, United Ways of Alabama and United Way Worldwide. Our focus is to understand our community’s health needs and have a communication/pipeline with local officials. For ongoing updates on how UWSWA is responding to COVID-19 and for updates from local authorities, please follow us on Facebook or Please contact our office at 251.433.3624 with any questions or concerns. As always, our 211 information and referral line is the quickest way to access services available to assist our community.

In anticipation of our agencies increased needs related to COVID-19 and the overall health of our community, UWSWA has established a relief fund to help provide additional resources for the agencies and clients they serve. If you would like to help, you may do so through the channels listed below:

A list of additional partner agency needs are listed at:

UWSWA partner agency Lifelines Counseling Services has compiled a guide to access the available services to residents of Southwest Alabama. As needs grow and change and as services change to meet them, Lifelines will update the guide regularly.

Click here COVID-19 Resource Guide

Thank you for your patience and understanding as we all work through this together as one community looking out for one another. United we win.